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Refund & Cancellation Policy

OyePost is a product of XMISS — a proprietorship of Priyam Gangrade, Mumbai, India — which also operates The Upcycle Story (theupcyclestory.in). OyePost is the parent brand of Oye Orders (restaurants), Oye Gym (gyms) and OyeSociety (housing societies).

1. Free trial

We offer a free trial so you can see the quality before paying. We encourage you to try it first — no card needed.

2. Cancellation

You can cancel your subscription at any time by messaging us on WhatsApp. Your plan will remain active until the end of the current billing period, and it will not renew after that.

3. Refunds

• If you're not satisfied, contact us within 7 days of your first payment and we'll happily refund it.
• The one-time setup fee is non-refundable once setup (Instagram connection & account configuration) is complete.
• Renewal payments are generally non-refundable, but if something went wrong on our side, reach out — we'll make it right.
• Annual plans: full refund if you ask within 7 days of the payment. After that we do not refund the unused part of the year, but the service stays active for the full 12 months you paid for — we never cut it off early.

4. How refunds are processed

Approved refunds are processed back to your original payment method via Razorpay, typically within 5–7 business days.

5. Contact

For any cancellation or refund request: WhatsApp +91 96993 73048 or email rajat2387@gmail.com.